Frequently asked questions regarding energy assistance

Who is the Klusbus or Bespaarbox for?

The Klusbus or the Bespaarbox is intended for residents who get an energy allowance and who own their house or live in a rented house in the Municipality of Oss. They received a letter about this assistance.

Have you applied for an energy allowance? And you’d like to apply for the Klusbus or the Bespaarbox? Then check whether you meet the requirements on www.oss.nl/energietoeslag. Apply for the energy allowance. If you get the allowance, then you will get a letter about applying for the Klusbus or the Bespaarbox.

I do get the energy allowance, but I haven’t had a letter about assistance with saving energy. Why is that?

If you live at an address outside the Municipality of Oss or in a healthcare facility, you are not eligible for the Klusbus or Bespaarbox. That is why you haven’t had a letter.

Why did somebody I know get a letter that is not the same as mine?

There are a limited number of Bespaarboxes and places available for the Klusbus. The letter for the Klusbus is first sent to people living in homes with a low energy label (E, F and G). The letter for the Bespaarbox is first sent to people living in homes with D, C, B, A and A+ energy labels. If you received a letter about the Bespaarbox, and there are still places available for the Klusbus, then we’ll send you a letter about this. Once again, houses with the lowest energy labels will get the letter first. Both the Klusbus and Bespaarbox are subject to availability.

If you have any questions about your letter, then call +31 (0)14 0412 or send an email to energiehulp@oss.nl.

Will the Klusbus or the Bespaarbox mean that I will be paying what I used to pay for my energy?

Unfortunately, the Klusbus and the Bespaarbox don’t mean that you will be paying what you used to pay. What they do is help you to save energy and lower your energy bills. They also make your home feel more comfortable. How much will you save? That depends on how well insulated your house is and how you manage your energy consumption.

Why do I have to choose between the Klusbus and the Bespaarbox?

Our aim is to help as many people as possible with small energy-saving measures. Examples of this include fitting a shower timer, radiator foil, draught strips or LED light bulbs. To suit different requirements, needs and residents, we chose two options:

  1. The Klusbus, which sends people round from Klimaatroute (an organisation that advises people on how to save energy) to make your home more sustainable. You don’t need to do anything.
  2. The Bespaarbox, which contains items that you can use to make your home more sustainable.

You can decide which option best suits you.

What will people from the Klusbus do to my house?
The people from the Klusbus will go through your home with you to see how you can best save on energy. They can access information about your home on a tablet, for instance about your energy label. Once they’ve gone through your home, they will give you advice on how to conserve energy. After that you select a few energy-saving items, like draught strips, LED light bulbs or radiator foil. The people from the Klusbus will install these items straight away. They can also remove old items and dispose of them for you.
Is the Klusbus going to insulate my house?

No, the Klusbus takes minor energy-saving measures. Examples of this include fitting a shower timer, radiator foil, draught strips or LED light bulbs.

If you own your home and you’d like advice about major energy-saving measures, like insulation or solar panels, then the ‘Brabant Woont Slim’ energy desk at the Municipality of Oss is the place to go. They will give you advice on how you can conserve energy in your house. Visit www.brabantwoontslim.nl/oss.

What is in the Bespaarbox for gas?
The Bespaarbox for gas contains radiator foil, a door closer, shower timer, insulation strips for doors and two draught strips. These items will help you to save on the cubic metres of gas that you are billed for.
What is in the Bespaarbox for electricity?
The Bespaarbox for electricity contains five LED bulbs (with an E27 fitting), a fridge thermometer, electricity meter, timer and a plug adaptor with an on/off switch. These items will help you to save on electricity consumption that you are billed for.
Which is the best Bespaarbox to go for?

Check your energy bill or your power supplier’s app to see what you consume the most: gas (in cubic metres) or electricity (kWh).

  • - If your house is properly insulated, you probably consume more electricity. Then the best Bespaarbox for you would be the one for electricity.
  • - If you have to turn the heating on a lot to keep the house warm, then you’re probably using a lot of gas. In that case, the best Bespaarbox for you would be the one for gas.

Help when deciding which to go for

If you’re not sure which Bespaarbox to go for, and you’d like someone to help you decide, then make an appointment for a free kitchen table conversation. You can do so via www.ossschakeltdoor.nl/keukentafelgesprek. Mention in the form that you would like help with choosing the Energy Assistance Bespaarbox. The energy coaches will help you to decide.

I live in a BrabantWonen or Mooiland house. Am I eligible for the scheme?
Yes definitely! BrabantWonen and Mooiland helped us to develop the Klusbus and Bespaarbox schemes. So if you live in a BrabantWonen or Mooiland house, you are eligible for the scheme.
The Klusbus or Bespaarbox will improve my rented house. Will my rental price go up if I take part in the scheme?

No, your rental will not go up.

For more information, check the Central Government website about ‘Home improvements’.

Will taking advantage of the Klusbus or Bespaarbox affect my welfare benefits?

No, applying for the Klusbus or the Bespaarbox will not affect your social welfare support.
I am under administration. Will taking advantage of the Klusbus or Bespaarbox affect that
No, applying for the Klusbus or the Bespaarbox will not affect the agreements reached about being under administration. The amount you save will probably not be reflected in the amount that you receive each month. We hope that your home will be more comfortable with the small measures taken to save energy.
Any other questions?
If your question is not on the list, then call +31 (0)14 0412 or send an email to energiehulp@oss.nl.

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